Individual Infusion of Information Systems: The Role of Adaptation and Individual Cognitions

Information system (IS) infusion denotes the degree to which an IS is fully integrated into an organization’s or individual’s work practices, and the degree to which the full potential of the IS is being exploited. Most infusion research has focused on broad antecedents of the construct at an organizational level. The current study examines infusion at an individual level. Specifically, it examines how the adaptation process impacts individual-level IS infusion. Based on theories of adaptation and cognition, a theoretical model of IS adaptation and infusion is developed. The model will be tested using a multi-method field study at a large health care provider firm. This research will contribute to theoretical understanding of the influence of the IS adaptation process on IS infusion and provide insight for managers who are interested in fostering IS infusion in their organizations.